Privacy Policy
This Privacy Policy explains how Aspire Educational Consulting (“Aspire”) collects, uses, shares, and protects personal information when someone visits www.aspireec.com or contacts Aspire.
1) Who is responsible for personal information
Controller: Aspire Educational Consulting
Address: 4th Floor, Building 13C, Main Kh-e-Badar, Karachi, Pakistan
Email: [email protected]
2) What information is collected
Information someone provides
Aspire may collect the following when a person submits a form, contacts Aspire, or shares details during counselling:
- Identity and contact information: name, email address, phone number, city
- Study preferences: preferred destination
- Messages and enquiry details: information entered into the “Message” field or shared during communication
Important: Do not include sensitive personal data (for example: medical information or biometric identifiers) in the “Message” field unless it is necessary. If such information is submitted, it may still be processed because it was provided directly.
Information collected automatically
When someone visits the website, certain data is collected automatically through cookies and similar technologies, including:
- IP address (may be partially masked depending on settings)
- Device and browser information
- Pages viewed, clicks, and session activity
- Advertising/measurement identifiers
3) How Aspire collects information
Aspire collects information through:
- Website forms
- Google Forms (where used)
- Email communications
- Marketing/analytics tags on the website (see Section 7)
4) Why Aspire uses personal information
Aspire uses personal information to:
- Respond to enquiries and provide counselling support
- Assess general suitability and share guidance on study destinations
- Manage leads and client communications through Aspire’s CRM
- Send service-related updates (appointment confirmations, follow-ups)
- Send marketing emails where permitted, and allow opt-out at any time
- Measure and improve website performance and marketing effectiveness
- Maintain website security and prevent fraud/abuse
5) Legal basis for processing
Depending on the situation, processing may be based on:
- Consent (for certain marketing and advertising/remarketing activities, where applicable)
- Legitimate interests (responding to enquiries, operating and improving services, basic analytics, security)
- Contract steps (where someone is engaging Aspire for consultancy support and services)
6) When Aspire shares personal information
Aspire may share personal information with:
When Aspire shares personal information
- CRM provider (custom CRM used to manage leads and communications)
- Mailchimp (email marketing and campaigns)
- Google (Google Forms and Google Drive, where used)
- Website hosting/technical vendors supporting WordPress operations
These providers may process data only to deliver services to Aspire and may store/process data outside Pakistan.
Universities, colleges, and application platforms
Aspire may share personal information with:
- Application platforms
- Universities/colleges only after a student confirms the intention to proceed with an application or formally engages Aspire for application support
- Partner agents (sometimes), where needed for a student’s case or destination options
Aspire does not sell personal information.
7) Cookies, tracking, and advertising (Meta Pixel, GA4, Google Ads)
The website uses tracking technologies that may set cookies or use similar identifiers.
Meta Pixel
Aspire may share personal information with:
- CRM provider (custom CRM used to manage leads and communications)
- Mailchimp (email marketing and campaigns)
- Google (Google Forms and Google Drive, where used)
- Website hosting/technical vendors supporting WordPress operations
These providers may process data only to deliver services to Aspire and may store/process data outside Pakistan.
Google Analytics 4 (GA4)
Aspire may share personal information with:
GA4 is used to understand website traffic and user behavior (pages visited, time on site, events).
Google Ads
Google Ads tags may be used to:
- Measure conversions from advertising
- Improve ad targeting and remarketing
Managing cookies
Cookies can be controlled through browser settings (block/delete cookies). Blocking cookies may affect site functionality and ad measurement. Ad preferences can also be adjusted using controls offered by Google and Meta.
8) Marketing messages and opt-out
Aspire may send marketing communications (primarily email) about services, events, or opportunities.
- Marketing emails include an unsubscribe option.
- To stop marketing messages, use the unsubscribe link or email [email protected].
9) International data transfers
Aspire operates in Pakistan, but service providers, ad platforms, and education institutions may be located outside Pakistan. As a result, personal information may be transferred and processed internationally.
10) Data retention
Aspire does not have a single fixed retention schedule for all records. However, personal information (including enquiries, client records, and related documents where applicable) is generally retained for a minimum of 7 years, and may be kept longer where needed for operational, audit, or legal reasons.
A deletion request can be submitted (see Section 11). Aspire may retain limited information where necessary to meet legal obligations, resolve disputes, or enforce agreements.
11) Rights and requests
Depending on applicable law and context, a person may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information (subject to legal/operational needs)
- Objection to certain processing (including marketing)
- A copy of information in a usable format (where applicable)
To make a request, email [email protected] with enough details to verify identity and locate records.
12) Children and minors
Aspire may work with students under 18. Where a student is a minor, Aspire obtains parent/guardian consent and may require a parent/guardian’s involvement for certain decisions, documentation, or processes.
13) Security and access
Aspire applies reasonable administrative and technical safeguards to protect personal information.
Access to student data is restricted to authorized personnel who need it to perform their role (for example, counsellors and relevant operations/administration staff). Where vendors/service providers need access to deliver a service (such as email systems, form tools, or hosting), access is limited to what is necessary.
No method of transmission or storage is 100% secure; however, safeguards are applied to reduce the risk of unauthorized access, disclosure, or misuse.
14) Third-party links
The website may contain links to third-party websites. Those sites operate under their own privacy policies. Aspire is not responsible for third-party privacy practices.
15) Changes to this Policy
Aspire may update this Privacy Policy from time to time. Updates will be posted on this page with an updated “Last updated” date.
16) Contact
For privacy questions or requests:
Email: [email protected]
Address: 4th Floor, Building 13C, Main Kh-e-Badar, Karachi, Pakistan
